Accessibility Statement
1. Our Commitment to Accessibility
In short: We are committed to making our website accessible to all users.
Yotez is committed to ensuring digital accessibility for everyone, including people with disabilities. Our goal is to provide an inclusive and user-friendly online shopping experience for all visitors, regardless of their abilities or the technologies they use.
As an online store specializing in fashion slippers and casual footwear, we aim to ensure that all customers can easily browse products, read descriptions, view images, place orders, and contact our support team without unnecessary barriers.
2. Accessibility Standards
In short: We aim to follow recognized accessibility guidelines.
We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever reasonably possible. These guidelines outline best practices for making web content accessible to individuals with visual, auditory, motor, and cognitive disabilities.
3. Accessibility Features
In short: We design our website with accessibility in mind.
Our website includes features such as:
- Clear and consistent navigation
- Readable text and appropriate contrast
- Keyboard-accessible menus and forms
- Responsive design for desktop and mobile devices
- Descriptive product information and labels
These features are intended to help users browse fashion slippers and casual footwear comfortably and complete purchases with ease.
4. Ongoing Improvements
In short: Accessibility is an ongoing effort.
We regularly review and update our website to identify potential accessibility issues. This includes monitoring user feedback, testing website functionality, and implementing improvements where needed.
5. Third-Party Content
In short: Some services are provided by external platforms.
Certain parts of our website rely on third-party services such as payment processors or analytics tools. While we encourage accessibility best practices, we cannot guarantee full accessibility of third-party systems.
6. Feedback and Assistance
In short: We welcome accessibility-related feedback.
If you encounter any difficulties accessing our website or completing a purchase, please contact us. We are committed to assisting users and providing alternative solutions where possible.
7. Contact Us
Website: yotez.com
Email: support@yotez.com
Address: 49851 Flightline Way, Aguanga, CA 92536, United States
Support Hours: 8:00 AM – 5:00 PM (PST), Monday – Friday
8. Response Time
We aim to respond to accessibility-related inquiries within 24 business hours and will make reasonable efforts to resolve reported issues promptly.