Privacy Policy

1. What Information Do We Collect?

In short: We collect personal information that you provide to us and information that is automatically collected when you use our website.

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide when you interact with our website, including when you place an order, contact our customer support team, subscribe to marketing communications, or otherwise communicate with us.

This information may include your full name, email address, phone number, shipping address, billing address, and order details. We collect this information to process transactions, deliver products, provide customer service, and communicate with you.

You are responsible for ensuring that all information provided is accurate, current, and complete. Failure to provide required information may prevent us from processing your order or providing services.

We do not intentionally collect sensitive personal information such as government-issued ID numbers, biometric data, or financial account passwords.

Information Automatically Collected

When you visit our website, we automatically collect certain information through cookies, log files, and similar technologies to improve website performance and user experience.

Automatically collected data may include IP address, browser type, operating system, device information, language preferences, referring URLs, pages visited, and time spent on each page.

Categories of Personal Information We Collect

• Identifiers: name, email address, shipping address, IP address
• Commercial Information: purchases, transaction history, order details
• Internet Activity: browsing behavior and website interactions
• Geolocation Data: approximate location based on IP address
• Customer Communications: emails, messages, and feedback

2. How Do We Process Your Information?

In short: We process personal information to operate our business and provide services.

We use your information to process orders, arrange shipping, provide customer support, manage refunds or cancellations, resolve disputes, and communicate order updates.

We also use data for internal analysis, website improvement, marketing performance measurement, fraud detection, and platform security.

3. Legal Basis for Processing

In short: We process personal data only when legally permitted.

We rely on your consent, contractual necessity, legitimate business interests, and legal obligations to process personal information.

4. When and With Whom Do We Share Your Information?

In short: We share personal information only with trusted service providers.

• Payment processors (e.g., PayPal)
• Shipping carriers (UPS, USPS, FedEx)
• Analytics providers (Google Analytics)
• Advertising platforms (Google Ads)
• Website hosting and infrastructure providers

We may disclose information if required by law or legal process. We do not sell, rent, or trade personal information.

5. Cookies and Tracking Technologies

In short: Cookies help improve website functionality and marketing performance.

We use first-party and third-party cookies to analyze traffic, personalize content, and measure advertising effectiveness. You can manage cookies through browser settings.

6. How Long Do We Keep Your Information?

In short: We keep data only as long as necessary.

Personal information is retained to fulfill orders, comply with legal obligations, resolve disputes, and enforce policies. Data is deleted or anonymized when no longer required.

7. How Do We Keep Your Information Safe?

In short: We use technical and organizational safeguards.

Security measures include encrypted connections, restricted access, secure servers, and monitoring systems. However, no online transmission is completely secure.

8. Information from Minors

In short: Our website is not intended for individuals under 18.

We do not knowingly collect personal data from minors. If such data is identified, it will be deleted immediately.

9. Your Privacy Rights

In short: You control your personal data.

Depending on your location, you may request access, correction, deletion, restriction of processing, or withdrawal of consent.

10. Do Not Track Signals

In short: We do not currently respond to Do Not Track (DNT) signals.

11. California Privacy Rights (CCPA)

In short: California residents have additional rights.

California residents may request access to or deletion of their personal data. We do not sell personal information and do not discriminate against users for exercising their rights.

12. Updates to This Policy

In short: We may update this policy periodically.

Any changes will be posted on this page.

13. Contact Us

Website: yotez.com
Email: support@yotez.com
Address: 49851 Flightline Way, Aguanga, CA 92536, United States
Support Hours: 8:00 AM - 5:00 PM (PST), Mon - Fri

14. Data Access and Deletion Requests

To request access, correction, or deletion of personal data, please contact us using the details above.