Payment & Cancellation

1. Accepted Payment Methods

Currently, we accept PayPal as our only payment method.

PayPal allows you to complete your purchase using your PayPal balance, linked bank account, or credit/debit card without directly sharing your financial information with our website.

2. Payment Security

All transactions are processed through PayPal’s secure payment system, which uses advanced encryption, secure servers, and fraud monitoring technologies.

We do not collect, store, or have access to your full payment details, including credit card numbers or banking information.

Your payment data is handled entirely by PayPal in accordance with their security and privacy standards.

For more information, please review PayPal’s Privacy Policy:
https://www.paypal.com/us/legalhub/privacy-full

3. Payment Confirmation

Once your payment is successfully completed, you will receive an order confirmation email with your order summary and transaction details.

If your payment is unsuccessful or declined, the order will not be created or processed.

4. Order Cancellation Window

You may request to cancel your order within 12 hours after placing it.

After this period, your order may already be in processing or shipping and cannot be canceled.

5. Refund for Canceled Orders

If your cancellation request is approved, your refund will be processed within 5 business days.

Refunds will be returned to your original payment method via PayPal.

6. Wait! My Address Is Wrong

If you notice that your shipping address or order information is incorrect, please contact us as soon as possible.

You can reach us via:

• Email
• Contact Page

Please include your order number and the correct information.

Changes are only guaranteed if the request is made within 12 hours after placing the order.

7. Contact Us

Website: yotez.com
Email: support@yotez.com
Address: 49851 Flightline Way, Aguanga, CA 92536, United States
Support Hours: 8:00 AM - 5:00 PM (PST), Mon - Fri

We aim to respond to all inquiries within 24 business hours.